![Why Does Southwest Airlines Junk Its Brand? [UPDATED]](https://www.tigercomm.us/hubfs/Imported_Blog_Media/8009569077_b6efff14e6.jpg)
I’ve been a fan of Southwest Airlines for years. It’s not luxury, but it usually gets you there with a passenger-friendly, problem-solving approach to customers’ needs. But here’s a standout exception that suggests that even Southwest can be careless with its brand: Just try to get them to stop sending you junk mail.
